I. General Provisions

II. Purchase Process

Registration

Customers may create a user account prior to purchasing.
The Customer is responsible for the accuracy and completeness of the data provided during registration.

CERTIPONT Kft. shall not be liable for damages resulting from incorrect or false information provided by the Customer.

Ordering

The Customer selects products and adds them to the cart by clicking “Add to Cart”.

After reviewing the cart contents and clicking “Checkout”, the Customer must:

Provide billing details
Accept these GTC
Choose a payment method

An order becomes binding once payment is successfully completed.

An automatic confirmation email will be sent.

Payment Methods

The following payment methods may be available:

Credit/debit card payment
Bank transfer
Other electronic payment solutions

CERTIPONT Kft. reserves the right to modify available payment methods.

Delivery of Digital Services

The majority of products offered are digital services, including:

Online courses
Practice exams
Certification exam vouchers
Exam scheduling services

Delivery occurs via:

Email
Account access
Direct scheduling communication

No physical shipping occurs unless explicitly stated.

III. Right of Withdrawal

Withdrawal for Digital Content

Under EU Directive 2011/83/EU and GDPR-related consumer law:

The Customer has a 14-day right of withdrawal unless:

The service has already been fully performed
Access to digital content has begun
An exam voucher has been issued
The Customer has explicitly agreed to waive the withdrawal right

By purchasing digital content and requesting immediate access, the Customer acknowledges and consents to losing the right of withdrawal.

Consequences of Withdrawal

If withdrawal is valid:

CERTIPONT Kft. shall refund the paid amount within 14 days using the original payment method.

Refund is only possible if:

No access was granted
No voucher was issued
No exam was scheduled

IV. Liability

Service Quality

CERTIPONT Kft. ensures that the information provided on the website is accurate and up to date.

However, we are not responsible for:

Changes in third-party certification policies
Modifications in exam content
External platform outages
Technical failures outside our control

Limitation of Liability

CERTIPONT Kft. shall not be liable for:

Indirect damages
Business losses
Lost profits
Third-party system failures

Liability is limited to the amount paid for the service.

V. Intellectual Property

All content on the website (text, structure, graphics, branding) is protected by intellectual property laws.

Unauthorized copying, distribution, reproduction, or commercial use is prohibited.VI. Data Protection

Customer data is processed in accordance with the Privacy Policy available on the website.

VII. Governing Law

These GTC are governed by Hungarian law and applicable European Union regulations.

In case of dispute, Hungarian courts shall have jurisdiction.

VIII. Validity and Amendments

CERTIPONT Kft. reserves the right to amend these GTC at any time.

The latest version is always available on the website.

COOKIE POLICY

(Cookie Handling Protocol)

1. What Are Cookies?

A cookie is a small text file stored on the user’s device (computer, mobile device) when visiting a website.

Cookies allow:

Proper website functionality
Recognition of returning visitors
Saving user preferences
Statistical analysis
Advertising optimization

2. Types of Cookies We Use

Essential Cookies

These are necessary for:

Website security
Cart functionality
Payment processing
User authentication

Without these cookies, the website cannot function properly.

Performance and Analytics Cookies

We use:

Google Analytics cookies:

_ga
_gid
_ga_N43FV7SFND
_ga_PQTCKEXTGR
_gat

Purpose:

Measuring traffic
Website performance
Visitor statistics

Marketing and Tracking Cookies

May include:

Facebook Pixel
Google advertising cookies

These help display relevant advertisements based on browsing behavior.

3. Legal Basis for Cookie Processing

According to:

GDPR (Regulation EU 2016/679)
Hungarian Act CXII of 2011
Act CVIII of 2001 (E-Commerce Act)

Essential cookies: legitimate interest
Analytics & marketing cookies: user consent

Users provide consent via the cookie banner.

4. Managing Cookies

Users may modify or delete cookies through browser settings:

Chrome:
https://support.google.com/accounts/answer/61416

Firefox:
https://support.mozilla.org

Internet Explorer:
https://support.microsoft.com

Opera:
https://www.opera.com/help

Google privacy details:
https://www.google.com/policies/technologies/types/

5. Third-Party Cookies

Third-party providers (e.g., Google, Meta) may place cookies when the website uses their services.

These providers process data according to their own privacy policies.

Terms and Conditions